Privacy Policy

Last updated: July 2026

How The Synclair Line LLC (DBA We Make Patterns) handles your information.

What we collect

• Your name and email address when you buy
• Transaction records — date, amount, status
• Support messages you send us
• Which patterns you download, so we can improve the library

How we use it

• To deliver your patterns and manage your account
• To process payments and send receipts
• To send billing notices for the VIP Club
• To answer support requests
• To prevent fraud and account sharing

Who we share it with

We do not sell, rent or trade your information. We share it only with our payment processor, email provider and hosting provider, and with authorities where legally required.

Your rights

You can access, correct, export or delete your personal information at any time — contact us and we respond within 30 days. California (CCPA) and EEA/UK (GDPR) residents have additional rights.

Retention and security

We keep records for as long as needed to run your account and meet tax obligations. All data in transit is encrypted with TLS.

Children

Our service is not directed at children under 13 and we do not knowingly collect their information.